Our online reviews page enable our customers to share their experiences of our practice with everyone else. We urge our patients to give courteous, helpful and fair reviews. These reviews give us an insight into how well or badly we are performing or whether we need to pull up our socks.

Why not write your own review or read our full patients’ reviews on Google

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Our Patient Reviews

Murali Bhat
Murali Bhat

5 out of 5 stars

posted 3 months ago

I saw Dr Liu for replacement of my crowns. He has the most modern facility. After the first visit, I got a comprehensive quote sent by email and my digital x-rays were also mailed on request. I’ve never had this before from any other dentist. The replaced crowns are to perfection. I’d recommend him highly

mandy stafferton
mandy stafferton

5 out of 5 stars

posted 2 weeks ago

I cannot rate these guys enough! Finally a dental practice that actually care about your teeth and not just making money! Rose and Emma work extremely well as a team taking time to get to know you and instantly put you at ease. Rose offers sound advise and recommends treatment but never forces it on you as many other practices do....she actually wants to save your teeth not just rip them out and get rid of you!!
It is well known that many people that are actually terrified of visiting the dentist... if you are i highly recommend you give KATOOMBA a try. The practice is absolutely spotless and even the reception staff are polite, friendly, helpful and welcoming. I cannot fault these guys👍🏼👍🏼👍🏼

Beth
Beth

5 out of 5 stars

posted 7 months ago

My fiancé and I joined Katoomba recently and can not rate this Dental Practice highly enough. As a very nervous patient I was reluctant to go, but with our wedding drawing closer we decided to join after reading all the other excellent reviews. From the moment we walked through the door we felt so welcome, and at ease. Sandy on reception was so lovely and helpful. Dr Loader and Suzanne helped us get our smiles looking great for our wedding and the treatment we have received has been excellent. Everything has been done to the highest standard, was completely pain free and I actually feel confident going to the dentists now. Couldn’t thank everyone at Katoomba enough.

San Salmon
San Salmon

4 out of 5 stars

posted 1 year ago

This dental practice is clean and welcoming. The staff are very polite and customer service is second to none. I have had some treatments with Dr Liu and I was happy with his work. Even though treatment costs can be high I would not hesitate to recommend this practice.

Dave Goodchild
Dave Goodchild

5 out of 5 stars

posted 1 year ago

I attended Katoomba for a deep clean on November 28th and found the hygienist informative and engaging. If anyone has never had a deep clean before I would advise you not to worry. The hygienist used a gel to numb my gums (no injection) and at no point did I feel like I had to ask her to stop. I have found the entire practice satisfactory and professional so far and would highly recommend it.